JUDY BUSA
Retail Store Manager
Profile summary
Retail Leader & Business Support Professional with 12+ years of success in store management, sales growth, team leadership, and executive support across top-tier brands including Alshaya Group. Recognized for delivering results, building high-performing teams, and ensuring exceptional customer experiences.
Career highlights
Exceeded Sales Targets Consistently: Consistently achieved and surpassed sales targets, leading to enhanced profitability for Alshaya Group stores.
Built High-Performing Retail Teams: Created and maintained top-performing teams, improving employee engagement and overall productivity in retail store operations.
Key skills
Professional experience
Represented the Director in key communications, decision-making, and approvals. Coordinated high-level scheduling, budget support, and executive reporting. Managed administration & operations teams — training, delegating, and improving performance. Streamlined office processes, database updates, and resource management.
- Represented the Director in key communications, decision-making, and approvals.
- Coordinated high-level scheduling, budget support, and executive reporting.
- Managed administration & operations teams — training, delegating, and improving performance.
- Streamlined office processes, database updates, and resource management.
Directed full store operations, ensuring compliance with Alshaya brand standards. Consistently achieved and exceeded sales targets, driving profitability. Optimized inventory & shrinkage control, reducing losses and ensuring availability. Built and retained top-performing teams, enhancing engagement and productivity. Increased customer satisfaction (NPS) through coaching and service excellence. Anticipated market trends and executed merchandising strategies.
- Directed full store operations, ensuring compliance with Alshaya brand standards.
- Consistently achieved and exceeded sales targets, driving profitability.
- Optimized inventory & shrinkage control, reducing losses and ensuring availability.
- Built and retained top-performing teams, enhancing engagement and productivity.
- Increased customer satisfaction (NPS) through coaching and service excellence.
- Anticipated market trends and executed merchandising strategies.
Supported Store Manager in operations, sales leadership, and staff supervision. Enhanced efficiency through reporting, revenue tracking, and process improvements. Elevated performance by driving KPIs, improving merchandising, and reducing waste. Strengthened recruitment and training for long-term talent growth.
- Supported Store Manager in operations, sales leadership, and staff supervision.
- Enhanced efficiency through reporting, revenue tracking, and process improvements.
- Elevated performance by driving KPIs, improving merchandising, and reducing waste.
- Strengthened recruitment and training for long-term talent growth.